Computers, phones & tablets
New device setup, useful settings, accessibility options, software basics and guided practice.
Clear explanations, at your pace
Friendly Computer & Technology Help for Perth Seniors
Need patient help with a computer, phone, tablet, email or video call? WestIT Mate explains technology clearly and at your pace, with practical assistance for everyday devices and online safety.
One-to-one support
Everyday technology explained clearly
You stay in control. We explain proposed changes and never ask you to share banking codes or passwords.
Email, photos & video calls
Staying connected with family, organising common apps and learning the steps at a comfortable pace.
Scams & online safety
Recognising suspicious messages, safer passwords, multi-factor authentication and practical safety habits.
For families too
A respectful way to arrange help
Call or message us
The customer or an authorised family member can explain the goal and preferred way to receive help.
Agree on the scope
We confirm the appointment type, starting price and what information or device should be ready.
Learn while we help
We explain steps clearly, provide useful notes where suitable and let the customer make decisions.
Seniors FAQs
Good to know
Do you offer patient technology assistance for seniors?
Yes. We provide clear, step-by-step help with common computer, smartphone, tablet and online safety questions.
Can a family member arrange the appointment?
Yes, provided the customer understands and agrees. The customer controls their accounts, identity information and decisions.
Can you recover money lost to a scam?
No. Contact your bank immediately if money or banking details may be affected, and report serious scams to the appropriate authorities. We can help with practical device and account-safety steps.
Talk to a real person
Ask for patient technology help
Digital Confidence Visits start from $89 for the first 60 minutes. Location, availability and scope are confirmed before booking.