WestIT MateSupport
Friendly everyday IT help for Perth homes, seniors, tradies and small businesses.
- Computers, devices and Wi-Fi
- Microsoft 365 and business email
- Remote, onsite and ongoing support
Friendly IT support for
Perth businesses and homes.
Practical IT help for businesses, tradies, seniors and households—with smart solutions that simplify your work.
Perth basedLocal, friendly support
Alkimos to BunburyMetro service area
Remote & on-site supportHelp your way
Registered Australian business24 217 656 890
One team, two ways to help
Choose the right starting point.
Most customers need everyday IT support. Businesses planning a system, reporting or automation project can explore our Solutions Hub.
WestIT MateSolutions
Scoped business systems, automation and reporting projects for growing organisations.
- Power Apps and automation
- Power BI and business reporting
- AI, analytics and system demonstrations
Quick service matcher
Not sure what to book?
Answer three quick questions and we’ll point you to the best starting point. It takes less than a minute.
No obligation. You’ll see a recommendation before sharing any contact details.
Choose your support
IT Help Designed Around You
Explore focused support for the technology problems most relevant to you.
HomesHome Computer & IT Support Perth
Help with computers, laptops, Wi-Fi, printers and everyday devices.
SeniorsFriendly Computer Help for Seniors in Perth
Patient, step-by-step help with devices, accounts and online safety.
Small businessSmall Business IT Support Perth
Microsoft 365, email, Wi-Fi, security, backups and user support.
TradiesIT Support for Perth Tradies
Practical support for business email, mobile tools, files and devices.
Business solutionsAutomation, Reporting & Solutions Hub
Explore Power Apps, Power BI, automation, AI and carefully scoped business-system projects.
Digital servicesWeb Design & Digital Services
Websites, artwork and business dashboards with a clearly agreed scope.
Simple starting prices
Affordable IT Support Prices in Perth
We confirm the scope and price before work begins. Parts, licences and complex work are quoted separately.
Remote support
From $39
30 min remote
For suitable computer, email, software and setup issues that can be handled securely online.
- No travel required
- Clear explanation while we work
- Best for quick troubleshooting
Onsite IT visit
From $119
first 60 min onsite
Hands-on support at your Perth home or business, subject to location and availability.
- Perth metro coverage
- Ideal for Wi-Fi and physical setup
- Travel confirmed before booking
Business remote help
From $59
first 30 min remote
Fast help for one authorised user issue involving email, apps, PCs or everyday office technology.
- First 30 minutes remote
- Safe changes and result check
- Brief issue summary
All prices are in Australian dollars. WestIT Mate is not currently registered for GST. Final pricing depends on the issue, time, travel and any approved parts or licences.
Our services
IT Support Services for Perth Businesses & Homes
Choose who the support is for, then select the service you need. We will take it from there.
02
Home & Personal IT
Clear, practical help for the technology you use every day.
03
Seniors & Families
Respectful, patient support explained in plain language.
01
Business (SME) & Tradies
Dependable technology that helps you stay productive and secure.
04
Additional Services
Flexible help for specialised needs, projects and urgent issues.
Remote, onsite or workshopClear adviceHome & business supportNo confusing jargon
How it works
Help in three simple steps.
No complicated booking process. Tell us what is happening and we’ll guide you from there.
Tell us the problem
Message us on WhatsApp or send a request. Photos or screenshots can help us understand the issue faster.
Choose how we help
We’ll recommend remote, onsite, phone guidance, workshop drop-off, or pickup and return.
Approve the next step
We confirm the likely scope and starting price before work begins, then keep you informed.
Perth service area
Onsite IT Support Across Perth Metro
We generally support Perth metro customers north to Joondalup and south to Mandurah. Travel and appointment availability are confirmed before booking.
Helpful first steps
Stay safer and solve the simple things.
Practical guidance from your local technology team.
Computer running slowly?
Restart, install pending updates, check free storage and close unused startup apps before booking help.
Connection dropping out?
Restart the modem, test close to the router and note whether every device is affected.
Received a suspicious message?
Do not click links or share codes. Contact the organisation through its official website or app.
Customer feedback
What Perth Customers Say
Only genuine feedback approved in the WestIT Mate Admin portal is published here.
/5
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Frequently asked questions
Good to know before you book.
Can’t find your answer? WhatsApp us and we’ll point you in the right direction.
Do you offer onsite IT support in Perth?
Yes. We offer onsite appointments for suitable problems across our Perth service area, subject to location and availability. Travel and pricing are confirmed before booking.
Can you help with slow laptops or Wi-Fi dropouts?
Yes. We troubleshoot common computer performance, software and Wi-Fi issues remotely where practical, or onsite when hands-on work is needed.
Do you help small businesses with Microsoft 365?
Yes. We assist with Microsoft 365 accounts, Outlook, Teams, OneDrive and everyday user support, with scope confirmed before work begins.
Do you offer patient technology assistance for seniors?
Yes. We provide clear, step-by-step help with common computer, smartphone, tablet and online safety questions.
Are you open 24 hours?
You can send an enquiry at any time. Appointments and response times are arranged based on availability, including after-hours support where possible.
Do your prices include GST?
WestIT Mate is not currently registered for GST. Prices are shown in Australian dollars and we confirm the total before work begins.
What if I need to cancel?
Please give at least one hour’s notice. Late cancellation or travel charges may apply where a technician has already been allocated or started travelling.
Will I lose my files?
Technology work can carry data risk. We recommend a current backup and will explain any material risk before work, but data recovery cannot be guaranteed.
About us
Your Local Perth IT Support Team
WestIT Mate provides clear, patient technology support without unnecessary jargon. We take time to understand the problem, explain the options and recommend the most practical next step.
Choose remote support, an onsite visit, workshop drop-off, pickup and return, or phone guidance. Our aim is simple: smart solutions with real impact.
Contact us
Let’s get your tech sorted.
A quick question, a tricky tech issue or a new project—tell us what you have in mind. Your local IT mates will help you find a practical next step.
